Terms & Conditions

Introduction

Welcome to Luckyy Zone. By accessing or using our website or staying at our resort, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our services.

Booking and Reservations

Reservations at Luckyy Zone are subject to availability. To make a reservation, you must provide accurate and complete information. A confirmation of your booking will be sent to you via email. You are responsible for ensuring that your booking details are correct. We reserve the right to cancel or modify your reservation in accordance with our policies.

Payment and Fees

Payment is due at the time of booking or upon arrival, depending on the reservation type. We accept major credit cards and other forms of payment as indicated on our website. Any additional fees or charges incurred during your stay must be settled before departure.

Cancellation and Refunds

Cancellation policies vary depending on the rate and booking type. Please refer to the specific terms provided at the time of booking. In general, cancellations made within the specified period may be subject to a cancellation fee. Refunds will be processed in accordance with our cancellation policy and may take several business days to be reflected in your account.

Conduct and Responsibilities

Guests are expected to conduct themselves in a manner that does not disturb other guests or damage property. Any behavior that is deemed inappropriate or disruptive may result in the immediate termination of your stay and potential charges for damages or violations of resort policies.

Liability and Disclaimers

Luckyy Zone is not liable for any loss, damage, or injury to persons or property arising from your use of our services or facilities. We make no warranties or representations regarding the accuracy, completeness, or reliability of the content on our website or the availability of our services.

Intellectual Property

All content, trademarks, and other intellectual property on our website and within the resort are owned by Luckyy Zone or licensed to us. You may not reproduce, distribute, or use any of our intellectual property without our prior written consent.

Privacy and Data Protection

Your use of our website and services is governed by our Privacy Policy. We are committed to protecting your personal information and handling it in accordance with applicable data protection laws.

Governing Law and Dispute Resolution

 Any disputes arising from or related to these terms shall be resolved through binding arbitration, in accordance with the rules..

Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of our website or services constitutes your acceptance of the updated terms.